Basic Manners Rule!
- Respect
- Kindness
- Consideration
- Courtesy
Q: The word etiquette
gets thrown around a lot, but what does the term encompass?
A: Etiquette is basically
the "rules" society creates and expects as proper behavior.
Q: As an etiquette
consultant, what do you find is the most frequent etiquette problem that people
have?
A: The most frequent
problem people tend to have is the "me" factor. They tend to forget
that everything they do affects others. They want, they do, and they feel
outraged when others are offended.
What should I wear? Is
the most asked etiquette question.
Q: Why do you think
people are so concerned with having the right etiquette?
A: Basically, people don't
want to be embarrassed by being ignorant of the "rules". The French
call this déclassé, which means the person is of no class or lower class
because he/she doesn't know the social norms. Knowing what behavior is
expected, proper etiquette, makes us feel more comfortable in all situations.
Q: Office etiquette is
something that almost everyone has different ideas on, what is proper office
etiquette?
A: We tend to think of
office etiquette as a stuffy, strict set of rules. But for the most part, it is
common sense. We treat all our customers (internal and external) well and fair.
Also, our actions and appearance will be scrutinized greatly in the workplace,
so we should consider how we wish to be viewed.
Q: What’s your favorite
piece of advice to give people?
A: Always consider that
everything we do affects others. And commit a random act of kindness (RAK) every
day.
Q: Where can people
find more information?
A: Read this or visit any of
my other blogs for the most up-to-date advice.
More
by Rebecca
How to Deal with
Frustrating Breakroom Behavior
How to Deal With
Irritating, Loud, Sick and Clueless Coworkers
Using Goals
to Increase Production
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