As winter slowly fades
away, many begin to focus on spring-cleaning. Typically, the first places
we begin to clean in our homes are the places most people can’t see, like going
after those dust bunnies hiding in the dark under our beds and couches, getting
the step stool out to clean the top of our grubby refrigerator and scouring
our well-used ovens.
Perhaps this year
consider a spring-cleaning scrubbing and polishing of our professional
presence. After all, our presence is what defines us in our professional
and personal life. Surprisingly enough, our non-verbal, verbal, and
written communication skills project our professional presence. Our
communication skills indicate to others whether we are professional or not.
It really is that simple.
Not so simple, however,
is the each of those components, the non-verbal, verbal, and written
communication, are comprised of many other elements or components. The
communication package is quite complicated. So, it is important to
concentrate on each of these components and realize that everything about us is
sending a message to others. Decide for yourself what you want that
message to convey.
Additionally, in our social lives, our non-verbal, verbal, and written, indicate to others the type of person we are—nice, confident, sad, bored, friendly, angry, etc.
Please pay careful
attention to:
- Attire and Appearance
- Body Language
- Facial Expression
- Verbal Content and Tone of voice
- Written
- Handwriting
- Grammar
- Pronunciation
- Electronic Communication
- Social Networking
Special Note
- Tone of voice, facial expressions, and body language is 90% to 95% of the content of all messages.
- Words equal only 5% to 10%
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